Terms and conditions

(Last update: 24/03/2021)

Identification

Holy Glory is registered with both the Belgian Chamber of Commerce and the Federal Agency for Food Safety with company number BE0877318577.
The contact page can be consulted for questions, comments or collaborations.

Holy Glory reserves the right to change the General Terms and Conditions, without giving rise to any form of compensation.

Use of the website

Any user who accesses this website agrees to these terms and conditions. As a user, you also declare that you are able to commit to these General Terms and Conditions of Sale, or to enter into this agreement under the supervision and with the consent of an authorized person.

If you do not agree with these terms and conditions, we recommend that you no longer use this website.

Holy Glory undertakes to guarantee the security of the website, but cannot be responsible for damage caused by visiting or using this site such as errors or viruses. Only if the negligence of Holy Glory can be demonstrated, you as a visitor are entitled to compensation that is in proportion to the damage incurred.

In order to make the accessibility of this website and services as smooth as possible, we will always take all measures to limit the risk of malfunctions and interruptions. We are also not responsible for damage resulting from inadequate access.

Certain content can be downloaded from our website. Any download is at the risk of the user.

Users and third parties who jeopardize the proper functioning and security of our website due to their actions resulting in poor accessibility of our website will be the only person liable for the damage caused. If this person is a user, they have an indemnification obligation from Holy Glory.

Information on the website:

Holy Glory makes every effort to keep all information on the website correct, clear, accurate and updated. All information, products and prices on this website can therefore always be changed or removed. No matter how much time and work we put into this, we cannot always guarantee that the information available always meets these expectations. If there are any information deficiencies on our website, we will rectify them as soon as possible. Holy Glory is not liable for direct and indirect damage that could arise from the use of the information, products and services offered.

If you have comments or questions about the quality of the content or security, you can always contact us.

Privacy

At Holy Glory we take care of your data in our privacy policy you can read more about this.

Right to be forgotten

If for any reason you wish to be removed from our databases, you can submit a request to have your data removed. You can send your request to webshop@holyglory.be and your data will be permanently deleted.

Cookies

The website of uses Cookies. These are small pieces of information that are forwarded and stored on your computer that are used to recognize you when you visit the website again. That way it is not necessary to enter your data every time. They also enable us to collect information about the use of our services and in this way improve and adapt them to the wishes of our visitors. The cookies are not used to access information on your computer.

You can always set your computer to not accept cookies. This may cause you problems with the ordering process or if you want to use other functions and services.

Right of withdrawal

As a consumer you have the right to inform us that you are renouncing the purchase, without paying a fine and without giving a reason within 14 days from the day following the delivery of the good or the closing. of the service agreement.

Exceptions

With some products and / or services it is not possible to cancel the purchase:

  • Products with a personal character or that were specially provided according to the wishes of the customer
  • Products ordered at the request of the customer
  • Discounted products
  • Products that have already been opened
  • Digital products such as e-books
  • Here the right of renunciation lapses and the purchase cannot be renounced. Products that are delivered damaged or in bad condition can be replaced free of charge if we are informed about this within 48 hours of delivery. In this case, it is necessary that the damage is clearly described by the user and provided with supporting photos.